Streamline Your Business

Keep admin to a minimum

• Integrate – Office, customers & technical staff

• Streamline  Work process

• Simplify  Procedures

• Minimise  Interruptions

• Maximise  Productivity

 

An on-line job-card system takes your workflow to a whole new level…

• A virtual job card is divided into two parts. The official section is shared with your clients online and a private part is reserved for internal notes.
• A comment and question field documents all job related communication and messages.
• Email notifications are automatically send to your customers with every status update.
• All jobs are sorted by status.
• Your clients can authorise quotes online and ask questions/comments on the job card.
• Customers can pick and choose all their jobs to act on, or retrieve info like work reports, pricing etc.

The Benefits

• Reduced communication cost.
• No misunderstanding with clients or staff as all communication is recorded on the job card.
• All job info is collect on the job card, not emails or as other paper notes.
• Everybody in your business as well as your customers is always up-to-date with work orders.
• Improved customer service.
• Automated customer updates.

The results

• Optimised workflow, more effectiveness and efficiency
• More flexibility
  - Internet access allows you to stay in touch during interstate and overseas trips.
  - Field staff can work with tablet PC or other mobile device.
• Improved operational efficiency
• More process visibility
• Increased profits! – More time can be spend on billable hours.

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